A lot of people who start using their very first web hosting account, or change companies, normally have questions in regards to how particular things are executed or chance upon problems when setting up different things like e-mails, site settings, etc. That’s why, a lot of companies have compiled documentation with the most popular questions and issues in order to help their customers receive information quickly and seamlessly. As a result, the support team members can dedicate more time to actual problems that given clients may be facing, since the solution for the smaller things will be available on the web and customers will be able to resolve them without contacting the technical support team. Having detailed documentation is very important, especially for new users with no experience at all, since the web hosting service involves tons of functions and many individuals can get baffled about what action to take. A good knowledge base can both help you accomplish the operations that you want and become aware of how the web hosting service functions as a whole.
Extensive Online Documentation in Cloud Website Hosting
If you order a cloud website hosting package through our company, you’ll have access to our elaborate online documentation where you will see information on de facto everything related to our hosting solutions. The topics cover anything from how to set up an email account on your smart phone, to how to do various things using an .htaccess configuration file. The articles are written in an easy-to-grasp way and include comprehensive guides on how to carry out a certain operation inside your Hepsia Control Panel. You can also find info that’s not directly related to Hepsia, for instance one that concerns web-based apps on your personal computer. The full archive of articles will be located in the Help section of the Control Panel, but the ones that are relevant to a specific Control Panel section can be accessed on the spot. Since we have covered as many topics as possible, you will be able to become aware of more or less everything connected to your account.
Extensive Online Documentation in Semi-dedicated Servers
Our Linux semi-dedicated servers include comprehensive technical documentation where you will find information about all the functions that our created-developed Hepsia hosting Control Panel comes with, as well as solutions to different questions and challenges that you might run into. All installation manuals include comprehensive specifications, which suggests that you will not need to worry about missing something in case you’d like to export a database, for instance. The troubleshooting articles include a variety of viable reasons for given problems and the solution for each one of them, so in case you are unable to send emails although you have the right outgoing mail server settings, for example, you can swiftly see what the reason for this may be and fix the problem with several mouse clicks in your mail client. As the Hepsia Control Panel has quite a few features, you will be able to find applicable articles in each and every section. In case you wish to check out all help articles, click on the Help link, which is located in the top right-hand corner of the Control Panel.