Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You can find nearly all the answers to your questions in the user–friendly Help Center included in our Web Control Panel. It includes a huge database with frequently asked questions and comprehensive educational articles contributed by our skillful technical support team.

  • Top quality support service
  • Tutorial Video Clips

  • We have compiled a selection of step–by–step video tutorials that detailedly show how you can sort out a typical problem associated with your Linux cloud website hosting service account. You will find the videos in the Help Center.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 customer support service with a sixty–minute response time guarantee. A team of well–trained technical support engineers will be at your disposal to respond to all the questions that you may have. During off–peak periods, a response will be provided in even less than twenty minutes.