1 hour ticket response
Prompt assistance is our number–one responsibility and that is the reason why we have a team of practiced techs who are prepared to provide a swift solution to any question that you could have. Just post your helpdesk ticket from the Web Control Panel and we’ll reply back to you within one hour at the latest. Actually, we work hard and aim for a 20–minute tech support ticket response time.
A Premium–Quality Help Desk Support Service
Our client support staff representatives possess extensive experience in the Linux cloud website hosting service niche and are trained enough to deliver a quick solution to your problem. If, however, the problem at hand is not within the competence of a client support engineer, the tech support ticket will be sent to a programmer or administrator for additional assistance.
An Easy–to–Navigate Help Center Section
To help you find a quick suggestion on how to use a given feature, we have included a really intuitive Help Center section in your Web Control Panel. You can browse through a vast selection of web hosting account administration articles and website administration articles, take a glance at our F.A.Q. database or check our how–to video tutorials.