Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Reply Guarantee

  • Each ticket you send to our customer help Department will be answered within less than 60 mins. The basic issues will be addressed immediately. Nonetheless, if the assistance request you have submitted needs aid from a certified administrator, we will send the ticket to him and will let you know about the hold–off.

  • Top quality support service
  • Top–class Customer Assistance Service

  • We offer 24x7x365 tech help and support by using a lightning fast ticketing solution integrated into your Control Panel. You could email us whenever you want about any of the programs that come pre–installed on your virtual server, including the selected Linux OS, the server administration panel and our custom designed Web Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • In the Web Control Panel that comes free–of–charge along with your virtual server, you’ll discover an instructive Help section, which incorporates all you should have knowledge of when maintaining your websites and apps. We have integrated a wide selection of how to articles and video courses that show the basic website administration responsibilities in an easy to comprehend form.